Privacy Policy

1. Introduction

Sitepry ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (hashed), name (optional)
• Payment Information: Processed securely by PayPal; we do not store credit card details
• Communication Data: Support tickets, emails, feedback

2.2 Information Collected Automatically

• Usage Data: Scraping jobs, queries, locations, results count
• Technical Data: IP address, browser type, device information
• Cookies: Session cookies for authentication

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and manage your credits
• Send service-related notifications
• Respond to support requests
• Detect and prevent fraud or abuse
• Improve our Service
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process data based on:

• Contract: To fulfill our service agreement with you
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications (where applicable)
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

• PayPal: Our payment processor
• Apify: Our scraping infrastructure provider
• Hosting Providers: AWS for cloud hosting
• Legal Authorities: When required by law

We do NOT sell your personal data to third parties.

6. Data Retention

• Account Data: Retained while your account is active
• Scraping Results: Stored for 30 days, then automatically deleted
• Transaction Records: Retained for 7 years for tax/legal purposes
• Log Data: Retained for 90 days

7. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for data in transit
• Password hashing using industry-standard algorithms
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure.

8. Your Rights

8.1 All Users

• Access your personal data
• Update or correct your data
• Delete your account
• Export your data

8.2 EU/EEA Users (GDPR)

• Right to access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

8.3 California Residents (CCPA)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to delete personal information
• Right to equal service and price

9. Cookies

We use essential cookies for:

• Authentication and session management
• CSRF protection
• Remembering preferences

We do not use third-party tracking or advertising cookies.

10. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

11. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related inquiries or to exercise your rights:

Email: privacy@sitepry.com

Data Protection Officer: dpo@sitepry.com

14. Supervisory Authority

EU/EEA users have the right to lodge a complaint with their local supervisory authority if they believe their data protection rights have been violated.